We will happily accept any undamaged, unworn item within 3 days for exchange and refund (in store credit). Delivery charges will not be refunded.
• Customers must return the item through courier to our address at their own expense.
• Make sure that the item should be packed safely. Damaged items will not be accepted.
• Refund will be made through Easypaisa. You will get the refund money in 2-3 days.
• In case of an exchange, the desired item will be delivered to the customer after we receive the parcel from him, customer will have to pay the exchanged parcel delivery charges.
• If the requested item(s) are out of stock, then you will be the refunded
• For any queries contact us on the following platforms:
1. Facebook 2. Instagram 3. WhatsApp Number : 0312-114564
STEPS TO FOLLOW
1. Pack the parcel Safely: Make sure you safely pack the parcel.
2.Customers need to send the courier to our following address:
C/1 Rizvia society, 1st Chowrangi, Nazimabad, Karachi, Karachi City, Sindh 74600
Name Salman Ibrahim
Contact no 0312-114564
Your Information: Write your name on the order by which you place your order, your phone number and further details of order like order number.
4. Optional Information: Reason of your return and any feedback so that we can improve our service.
5. Noted: Take a photo of parcel when you packed so at least you have the evidence.
When we receive your parcel, our representative will call you, and then we will exchange/ refund you in 2-3 days.
The extra amount of prescription will not be refunded. Only the raw amount will be refunded. This rule apply only when the prescription is right and customer doesn’t want it for any possible reason.
If the prescription is wrong, then the company will recheck it, and will refund the entire amount.
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